Online store regulations of May 15, 2024.
License number granted by Kreator Legal Geek: d9951a50-e8e8-444d-9abf-d1da6ab12bd8.

Regulations of the Pure Deer Plus online store

specifying, among others, rules for concluding contracts through the Store, containing the most important information about the Seller, the Store and Consumer rights

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Order fulfillment
§ 7 Right to withdraw from the contract
§ 8 ​​Exceptions to the right to withdraw from the contract
§ 9 Complaints
§ 10 Personal data
§ 11 Reservations

Annex No. 1: Sample contract withdrawal form

§ 1 DEFINITIONS

Working days - days from Monday to Friday, except public holidays in Poland. Consumer – a Buyer who is a natural person, purchasing in the Store or taking steps to make a purchase, without direct connection with his business or professional activity.

Account - a digital service regulated by separate regulations within the meaning of the Consumer Rights Act, thanks to which the Buyer can use additional functions in the Store free of charge.

Buyer - any entity purchasing in the Store or taking steps to make a purchase.

Privileged Buyer - Privileged Consumer or Entrepreneur.

Privileged entrepreneur - a Buyer who is a natural person, concluding or intending to conclude an agreement with the Seller on the basis of the Regulations, directly related to his business activity, but not of a professional nature for him.

Regulations – these regulations.

Store – Pure Deer Plus online store run by the Seller at https://puredeerplus.com/.

Seller - ALLINVERSO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. Królewiecka 12F, 09-400 Płock, entered into the National Court Register - register of entrepreneurs by the DISTRICT COURT FOR ŁÓDŹ ŚRÓDMIEŚCIA, 20th COMMERCIAL DEPARTMENT OF THE NATIONAL COURT REGISTER, under KRS number 0001082315, NIP 7743284501, REGON number 5274869 5400000.

Consumer Rights Act - Polish Act of May 30, 2014 on consumer rights.

 

§ 2 CONTACT WITH THE SELLER

  1. Postal address: Królewiecka 12F, 09-400 Płock
  2. E-mail address: kontakt@puredeerplus.com
  3. Phone: 666-33-93-60
  4. The cost of a telephone call or data transmission made by the Buyer results from the basic tariff of the telecommunications operator or Internet service provider whose services are used by the Buyer. The Seller notes that the cost of an international call or international data transmission may be higher than the cost of a domestic call or transmission - depending on the tariff adopted by the telecommunications operator or Internet service provider used by the Buyer.

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning of the Store, you need: a device with Internet access

web browser that supports JavaScript and cookies.

  1. To place an order in the Store, in addition to the requirements specified in point 1, an active e-mail account is required.

§ 4 SHOPPING IN THE STORE

  1. Product prices visible in the Store are total prices for
  2. The Seller points out that the total price of the order includes the price for the product indicated in the Store and, if applicable, the costs of delivery of the goods.
  3. The product you want to buy should be added to the cart
  4. Then, the Buyer selects the method of delivery of the goods and the payment method for the order from among the options available in the Store, and provides the data necessary to complete the order.
  5. The order is placed when its content is confirmed and the Regulations are accepted by the Buyer.
  6. Placing an order is equivalent to concluding a contract between the Buyer and the Seller.
  7. The Buyer may register in the Store, create an Account, or make purchases without registration by providing his/her data with each order.

§ 5 PAYMENTS

  1. The following payment methods are available in the Store:
    1. via the payment platform: Autopay
    2. via payment card:
      –Visa
      – Visa Electron
      – Mastercard
      – MasterCard Electronic
      – Maestro
      puredeerplus payment method banner
  2. If you choose to pay via the Autopay payment platform, the entity providing online payment services is Autopay SA
  3. If the Buyer chooses payment in advance, the order must be paid within 4 Business Days of placing the order.
  4. The order processing time is counted from the moment of obtaining positive payment authorization.
  5. If the Customer chooses the payment method by transfer, electronic payment or payment card - from the date of crediting the Seller's bank account.
  6. By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.
  • 6 ORDER PROCESSING
  1. The order completion time is 1 day
  2. If the Buyer has chosen to pay for the order in advance, the Seller will begin processing the order after it has been paid.
  3. Countries in which the delivery takes place: Poland

Austria Belgium

Bulgaria

Croatia Cyprus

Denmark Czech Republic

Estonia

Finland France

Greece

Spain Ireland

Lithuania

Luxembourg Latvia

Malta

Netherlands Germany

Portugal Romania Slovakia Slovenia Sweden

Hungary Italy

  1. The following delivery methods are available in the Store:
    1. via a courier company;
    2. via Poczta Polska;
    3. via ORLEN Paczka;
    4. to parcel lockers
  2. The buyer may collect the goods in person at the company's headquarters during business hours
  3. If the Buyer chooses personal collection, the goods will be ready for collection within the indicated order completion date.

§ 7 RIGHT TO WITHDRAW FROM THE CONTRACT

  1. A consumer who has concluded a distance contract or an off-premises contract has the right to withdraw from it without giving a reason within 14 days.
  2. The deadline to withdraw from the contract expires after 14 days from:
    1. in which the Privileged Buyer came into possession of the goods or in which a third party other than the carrier and indicated by the Privileged Buyer came into possession of the goods;
    2. in which the Privileged Buyer came into possession of the last goods, batch or part or in which a third party, other than the carrier and indicated by the Privileged Buyer, came into possession of the last goods, batch or part, in the case of a contract obliging the transfer of ownership of multiple goods which are delivered are separately, in batches or in parts.
  3. In order for the privileged Buyer to exercise the right to withdraw from the contract, he or she must inform the Seller, using the data provided in section 2 of the Regulations, of his or her decision to withdraw from the contract by means of an unambiguous statement (e.g. a letter sent by post or e-mail).
  4. The privileged buyer may use the sample withdrawal form at the end of the Regulations, but this is not obligatory.
  5. In order to meet the deadline for withdrawal from the contract, it is enough for the Privileged Buyer to send information regarding the exercise of his right to withdraw from the contract before the deadline for withdrawal from the contract expires.

EFFECTS OF WITHDRAWAL FROM THE CONTRACT

  1. In the event of withdrawal from the concluded contract, the Seller shall refund to the preferred Buyer all payments received from him, including the costs of delivering the goods (except for additional costs resulting from the preferred delivery method chosen by the Buyer other than the cheapest standard delivery method offered by the Seller), immediately and in any case no later than 14 days from the date on which the Seller was informed about the Privileged Buyer's decision to exercise the right to withdraw from the contract.
  2. If there is a need to refund funds for a transaction made by the customer with a payment card, the seller will refund the amount to the bank account assigned to the ordering party's payment card" or "The seller will refund the payment using the same payment method used by the consumer, unless the consumer has expressly agreed to a different a return method that does not involve any costs for him.
  3. If the Seller has not offered to collect the goods from the privileged Buyer himself, he may withhold the refund until he receives the goods or until he receives proof of sending them back, depending on which event occurs first.
  4. The Seller requests that the goods be returned to the following address: Królewiecka 12F, 09-400 Płock immediately, and in any case no later than 14 days from the date on which the Privileged Buyer informed the Seller about the withdrawal from the sales contract. The deadline is met if the Privileged Buyer returns the goods before the expiry of the 14-day period.
  5. The preferred buyer bears the direct costs of return
  6. The privileged buyer is only liable for any reduction in the value of the goods resulting from using them in a manner other than what was necessary to establish the nature, characteristics and functioning of the goods.
  7. If, due to their nature, the goods cannot be returned by regular post, the Preferred Buyer will also have to bear the direct costs of returning the goods. The Seller will inform the Privileged Buyer about the estimated amount of these costs in the description of the goods in the Store or when placing the order.

§ 8 EXCEPTIONS TO THE RIGHT TO WITHDRAW FROM THE CONTRACT

  1. The right to withdraw from a distance contract referred to in section 7 of the Regulations does not apply to the contract:
    1. in which the subject of the service is non-prefabricated goods, manufactured according to the specifications of the privileged Buyer or serving to meet his individual needs;
    2. in which the subject of the service is goods that deteriorate quickly or have a short shelf life;
    3. in which the subject of the service is goods delivered in a sealed packaging, which cannot be returned after opening the packaging due to health protection or hygiene reasons, if the packaging was opened after delivery;
    4. in which the subject of the service are goods which, after delivery, due to their nature, are inseparably connected with other things;
    5. in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
    6. for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;
    7. in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the contract.

§ 9 COMPLAINTS

AND GENERAL PROVISIONS

  1. The Seller is liable to the Privileged Buyer for the compliance of the performance with the contract provided for by generally applicable provisions of law, in particular the provisions of the Consumer Rights Act.
  2. The Seller asks to submit complaints (including those regarding the operation of the Store) to the postal or electronic address indicated in § 2 of the Regulations.
  3. If a warranty has been granted for the product, information about it and its conditions is available in
  4. The Seller will respond to the complaint within 14 days from its date

II PRIVILEGE BUYERS

A. Goods

  1. In the event of non-compliance of the goods with the contract, the Privileged Buyer may exercise the rights specified in Chapter 5a of the Act on Consumer Rights.
  2. The Seller is liable for the lack of conformity of the goods with the contract, existing at the time of its delivery and disclosed within two years from that moment, unless the shelf life of the goods specified by the Seller, its legal predecessors or persons acting on their behalf is longer.
  3. Pursuant to the provisions of the Consumer Rights Act, in the event of non-compliance with the contract, the Privileged Buyer may demand:
    1. exchange of goods,
    2. repairs
  4. Additionally, the Privileged Buyer may submit a declaration about:
    1. price reduction,
    2. withdrawal from the contract

in a situation where:

The seller refused to bring the goods into compliance with the contract in accordance with Art. 43d section 2 of the Consumer Rights Act;

The seller did not bring the goods into compliance with the contract in accordance with Art. 43d section 4-6 of the Consumer Rights Act;

the lack of conformity of the goods with the contract continues, even though the Seller has tried to bring the goods into compliance with the contract;

the lack of conformity of the goods with the contract is so significant that it justifies a price reduction or withdrawal from the contract without first using the protection measures specified in Art. 43d of the Consumer Rights Act;

it is clear from the Seller's representation or circumstances that he will not bring the goods into conformity with the contract within a reasonable time or without undue inconvenience to the Preferred Buyer.

  1. In the case of goods subject to repair or replacement, the Privileged Buyer should make the goods available. The Seller collects the goods from the Privileged Buyer at his own expense.
  2. The privileged buyer cannot withdraw from the contract if the goods do not comply with the contract
  3. In the event of withdrawal from the contract referred to in this section (concerning goods), the privileged Buyer shall immediately return the goods to the Seller at his expense, to the address: ul. Królewiecka 12F, 09-400 Płock. The Seller returns the price to the preferred Buyer immediately, no later than within 14 days from the date of receipt of the goods or proof of their return.
  4. The Seller shall return to the Privileged Buyer the amounts due as a result of exercising the right to reduce the price immediately, no later than within 14 days from the date of receipt of the Privileged Buyer's declaration on the price reduction.

B. Out-of-court methods of dealing with complaints and pursuing claims

  1. The Seller informs the Consumer about the possibility of using out-of-court methods of dealing with complaints and pursuing claims. The rules for access to these procedures are available at the offices or on the websites of entities authorized to resolve disputes out of court. The consumer can benefit from, among others: With:

assistance of the relevant European Consumer Center from the European Consumer Centers Network. The centers provide information on consumer rights and help resolve disputes in the case of cross-border purchases. As a rule, the assistance of the European Consumer Centers is free of charge. The list of Consumer Centers appropriate for a given country can be found at: https://konsument.gov.pl/eck-w-europie/

online ODR (Online Dispute Resolution) platform, provided by the European Commission, available at: https://ec.europa.eu/consumers/odr

Additionally, in the Republic of Poland you can benefit from the following forms of support:

mediation conducted by the regionally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowa.php

assistance of the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of the Trade Inspection, to which an application to consider the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php

  1. The previous provision is informative and does not constitute an obligation for the Seller to use extrajudicial means of resolving disputes.
  2. The use of extrajudicial methods of dealing with complaints and pursuing claims is voluntary for both the Seller and the Consumer.
  3. The consumer may additionally benefit from free assistance from the municipal or district consumer ombudsman.

III BUYERS OTHER THAN PRIVILEGED BUYERS

  1. For the avoidance of doubt, the Seller points out that the Seller's liability towards the Buyer other than the privileged Buyer, related to the complaint, applies to the provisions of section 11. 7.

§ 10 PERSONAL DATA

Acting in accordance with Art. 13 section 1 Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (OJ EU .L.2016.119.1), hereinafter referred to as: "GDPR", we inform that:

  1. The administrator of personal data provided by the Buyer when using the Store is the Seller. Detailed information regarding the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients - can be found in the privacy policy available in the Store - due to the principle of transparency contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - " GDPR ".
  2. The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is to fulfill orders. The basis for the processing of personal data in this case is:

contract or actions taken at the Buyer's request aimed at concluding it (Article 6(1)(b) of the GDPR),

the Seller's legal obligation related to accounting (Article 6(1)(c) of the GDPR) and the Seller's legitimate interest in processing data in order to determine,

pursuing or defending any claims (Article 6(1)(f) of the GDPR).

  1. Providing data by the Buyer is voluntary, but at the same time necessary to conclude a contract. Failure to provide data will prevent the conclusion of a contract in the Store.
  2. The Buyer's data provided in connection with purchases in the Store will be processed until:
    1. the contract concluded between the Buyer and the Seller will cease to be valid;
    2. the Seller will no longer have a legal obligation to process the Buyer's data;
    3. the Buyer or Seller will no longer be able to pursue claims related to the contract concluded by the Store;
    4. the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Seller

– depending on what is applicable in a given case.

  1. The buyer has the right to demand:
    1. access to your personal data,
    2. their corrections,
    3. deletion,
    4. processing restrictions,
    5. transfer data to another administrator as well as the right:
    6. object at any time to the processing of data for reasons related to the Buyer's particular situation - to the processing of personal data concerning him, based on Art. 6 section 1 letter f GDPR (i.e. on legally justified interests pursued by the Seller).
  2. In order to exercise their rights, the Buyer should contact the Seller using the data from § 2 of the Regulations.
  3. If the Buyer considers that his data is being processed illegally, the Buyer may submit a complaint to the authority competent for data protection. In Poland, this is the President of the Office for Personal Data Protection.

§ 11 RESERVATIONS

  1. The Buyer is prohibited from providing any content of this nature
  2. Each order placed in the Store constitutes a separate contract and requires separate acceptance of the Regulations. The contract is concluded on time and in order to complete the order.
  3. All contracts concluded on the basis of these Regulations are subject to the provisions of Polish law, subject to paragraph. 4.
  4. The choice of Polish law for contracts concluded under the Regulations with the Consumer does not waive or limit the Buyer's rights under mandatory legal provisions applicable to the Consumer in situations where there is no choice of law. This means in particular that if the national regulations applicable to a given Consumer provide for broader protection than that resulting from these Regulations or Polish law, this broader protection shall apply.
  5. Agreements concluded on the basis of the Regulations are concluded in the language
  6. In the event of a possible dispute with a Buyer who is not a privileged Buyer, related to a contract concluded via the Store, the competent court will be the court competent for the registered office of
  7. Any liability of the Seller towards the Buyer who is not a privileged Buyer under the contract concluded through the Store - within the limits permitted by law - is excluded.

Annex No. 1 to the Regulations

Below is a sample withdrawal form that the Consumer or the privileged Entrepreneur may,
but does not have to, use:

SAMPLE WITHDRAWAL FORM

(this form should be completed and returned only if you wish to withdraw from the contract)

ALLINVERSO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

  1. Królewiecka 12F, 09-400 Płock e-mail address: kontakt@puredeerplus.com

– I/We(*)………………………………………….. hereby inform(*) about my/our

withdrawal from the contract for the sale of the following goods (*) / for the provision of the following service (*):

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………

  • Date of conclusion of the contract (*) /acceptance (*)

…………………………………………………………………………………………………………………………………………………………

  • Name and surname of the Consumer(s)/Privileged Entrepreneur(s):

…………………………………………………………………………………………………………………………………………………………

  • Address of the Consumer(s)/Privileged Entrepreneur(s):

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………

Signature of the Consumer(s)/Privileged Entrepreneur(s)

(only if the form is sent in paper version)

Date ……………………………………..

(*) Delete as appropriate.